REFUND & RETURNS POLICY

Orders 

If you are not entirely satisfied with your purchase of goods, we're here to help. Items  may be returned for a refund within 30 days of the original purchase. To be eligible  for a return, your item must be unused and in the same condition that you received  it. 

Once we receive your item, we will inspect it and notify you that we have received  your returned item. We will immediately notify you on the status of your refund after  inspecting the item. If your return is approved, we will initiate a refund to your credit  card (or original method of payment). 

If you believe your item is defective or has been damaged en route, please contact  us. 

Please email us at info@warriors4wildlife.org to initiate a return and we'll provide you  with further instructions. Please note shipping and handling fees are not refunded. 

Events 

The following policy covers all events organised by Warriors 4 Wildlife Inc., including  workshops and fundraisers, and applies to all circumstances. Please carefully review  the following when booking. 

By registering to attend a W4W Inc. event, you agree to the following:

Tickets 

Your registration is not complete until full payment is received. All tickets are valid for  the named attendee only and cannot be transferred during the event dates. If you  cannot attend the event, please contact us. 

Substitution and Transfer 

Transferring your ticket to someone else  

You may transfer your seat to a friend or colleague assuming payment has been  received in full. For workshops or fundraisers, you must submit a notice to  info@warriors4wildlife.org 

Transfer between events  

If you wish to transfer your ticket to another W4W Inc. event, it may be possible  depending on availability—please contact us. Transfers are valid for 6 months, up to  the value of sum paid by you in respect of the event.

Cancellation 

If you must cancel your booking, please submit a written notice to our email address.  If we receive a valid cancellation request, we will refund you in full minus  administrative fees or charges. 

For All Events 

This policy applies to all circumstances including any COVID-19 related reasons  such as: transportation disruptions and cancellations, illness, travel or health  advisories and quarantines. 

All participants acknowledge that changes in itinerary, location, content, host or other  arrangements may happen with little or no notice before the event date. Warriors 4  Wildlife Inc. reserves the right to do so at any time, although we will make every  attempt to make decisions jointly with the participants. 

It may be necessary to cancel an event for reasons beyond our reasonable  control. If W4W Inc. is required to cancel an event, we will offer you the choice of  either: (a) a full refund minus any transaction and administrative charges; or (b) a  transfer for a future event of your choice subject to availability, to be used within 6  months from the notice, up to the original ticket value. 

In such cases, our liability is limited to refunding the fees according to the policy  above for the affected event. Beyond that, we shall not be liable for any costs or loss  resulting from changes or cancellation as a result of an event outside our reasonable  control. 

We reserve the right to return the payment and refuse acceptance of the booking at  any time, for any reason, at no penalty to us. 

Any refund due, once approved, will be issued within 30 days of receipt of the  cancellation notice to your original payment method, which usually show up in 3 - 5  days. 

To submit a request to change or cancel your booking, please email us at info@warriors4wildlife.org with the order number and other booking details.